General Frequently Asked Questions

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Tax Statement Questions

When are tax statements mailed?

Property tax statements are mailed by the end of January to the owner of record as listed on the tax roll. The tax roll is prepared and maintained by the County Assessor. See Important Dates.

What if I do not receive a tax statement?

You may view and print your tax statement online through Property Tax Search & Payment Portal

Per State Statute, failure to receive a property tax statement does not exempt the taxpayer from timely payment of taxes. We encourage property owners to create an account, as it will allow for SMS/Email notifications for payment reminders, notify owners when bills are available for download and remit quick & easy payment.

I received a tax statement, but my mortgage company is responsible for paying the taxes; what do I do?

Per State Statute, property tax statements are to be mailed to the owner of record as listed on the tax roll. You will need to contact your mortgage company to verify if your taxes are held in escrow and will be paid by your mortgage company.

I paid off my home; when will I receive my tax statement and deed?

Per State Statute, tax statements are mailed in January to the owner of record as listed on the tax roll. When a mortgage is paid off, the lender will typically return a ‘Release of Deed of Trust’ to you within 60 days of payoff. Please contact your mortgage company or the Clerk and Recorder’s Office if you need a copy of this document.

How can I update my name or mailing address?

You may contact the Assessor’s Office directly at (719) 520-6600 or submit your request electronically by completing their online Change of Address Form.

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Tax Due Dates

When are the current year taxes due?

  • Property taxes are collected one year in arrears.
  • Taxes may be paid in one payment or two half payments.
  • Full payments are due April 30. If the total amount due is $25.00 or less, only the full payment option is allowed.
  • First-half payments are due on the last day of February.
  • Second-half payments are due June 15.
  • Partial payments are not allowed. Payments not received timely will accrue interest at the rate of 1% per month.

Do you have a grace period?

No, the payment dates are set by State Statutes.

Do you accept postmarks?

Yes. We accept US Postal Service postmarks dated on or before the due date for current year tax payments. Please do not wait until the last minute to mail your payment.

On-site postage metering services, such as Pitney Bowes, are not an accepted replacement to the USPS postmark.

Postmarks are not accepted on tax lien redemptions.

Tax Calculations

How are my taxes calculated?

  • The tax amount is calculated by multiplying the assessed value of a property by the mill levy or tax rate.
  • The assessed value of all properties is determined by the Assessor.
  • The mill levies are set by the taxing authorities (school districts, cities, etc). The taxing authorities in your district are listed on the tax statement. Assessor’s Website.

How can I find out the amount of taxes I paid last year?

Payment history for property owners is itemized in their account information, through our Payment Portal provider. Only payments made by the owner are accessible through this portal. If you need prior years history, please contact our office.

Payment Information Questions

I’m on a fixed income; can I make a partial payment?

No. The Treasurer’s office is obligated to follow the guidelines set forth in the Colorado State Statutes.

We encourage property owners on a fixed income to register for monthly payments through our third party partner, EscrowTaxes.

Can I pay by debit or credit card?

  • Only current year taxes may be paid by credit or debit card until September 30. Payment of tax liens must be made by cash, cashier’s check or money order.
  • Current year real estate, personal property and mobile home taxes may be paid on our website by credit, debit and ACH (electronic check).
  • Taxes for all property types may be paid by credit or debit card at our office.
  • All electronic processing fees are passed through directly to the card holder. El Paso County is unable to absorb these fees for property owners, based on their payment preference. We are statutorily required to absorb processing fees for the most commonly used payment method, which (as of 2025) remains as a standard check.

Exemption Programs

What is the status of the Senior Exemption program?

The Senior Exemption program is funded by the State of Colorado and will be available for the 2025 taxes payable in 2026. Please contact the Assessor’s Office for information regarding this program. Assessor’s Website.

Besides the Senior Exemption program, are there any other programs available to assist senior citizens?

Yes, the State of Colorado Property Tax Deferral Program for Seniors is a low-interest loan available to qualifying seniors. Applications are available online through the State or Colorado’s Tax Deferral Portal. The deadline to apply is April 1 of each year. Please visit the Colorado Property Tax Deferral Website for additional information.

Is there a program for Disabled Veterans?

Yes, you may contact the Assessor’s office for further information. Assessor’s Website.

Liens and Record Questions

Are there any tax liens on the property I purchased?

By contacting the Treasurer’s Office, we can tell you if the real estate taxes are current or if there is a tax lien on your property for unpaid real estate taxes. For information regarding any other type of lien, you will need to contact the Clerk & Recorder’s office. Clerk & Recorder’s Website.

Can I get copies of my property tax records?

Yes. Requests for copies of property tax payment history must be submitted electronically to trsweb@elpasoco.com. If a request is extensive and requires more than one hour of staff time to complete, a research fee of $30.00 per hour may apply. Printed copies, if requested, are billed at $0.25 per page.

Is there a fee for requesting research and retrieval of public records under the “Colorado Open Records Act” (CORA)?

It depends on the extent of the request. El Paso County’s policies and procedures regarding “CORA” requests are outlined through: Colorado Open Records Act – El Paso County Colorado.

If research is requested that is not an official CORA request, is there a charge?

Yes, the Treasurer may charge $30.00 per hour for research per C.R.S. 30-1-102. Standard copies are $0.25 per page.

Excess Fund

Does the Treasurer’s Office maintain a list of excess funds from the sale of tax liens or from a Mortgage Foreclosure sale?

  • Per Colorado Revised Statute 39-11-115, excess funds from the sale of tax liens are credited to the county general fund.
  • As of September 1, 2012, any unclaimed overbids from a mortgage foreclosure sale are held by the Public Trustee’s Office.

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